If you purchased a SEPTA TransPass and could not use it due to the recent SEPTA transit strike, don’t throw it away. SEPTA is offering a credit voucher for unused Weekly or Monthly TransPasses (passes not punched in the validation block) that will be good towards the purchase of another SEPTA fare product. SEPTA customers may bring the unused TransPass product to any Pass Sales location – SEPTA Sales Offices and Retail Outlets.

Requests for fare credits for unused TransPasses will be honored through January 31, 2017.

Weekly TransPass valid for travel October 31 – November 6, 2016

• $20.00 Credit Voucher
• Credit available beginning Wednesday, November 9, 2016

Weekly TransPass valid for travel November 7 – November 13, 2016

• $4.00 Credit Voucher
• Credit available beginning Monday, November 14, 2016 

Monthly TransPass valid for travel November 1-November 30, 2016

• $21.00 Credit Voucher
• Credit available beginning Thursday, December 1, 2016

Customers who receive their TransPass products through ComPass, an Employer Program or Pre-Tax Benefit Program must submit their pass by mail to the following address below to receive a credit:

SEPTA SIP Refunds
1234 Market St., 9th Floor
Philadelphia, PA 19107

SEPTA Key Card Customers with unused TransPasses, valid on the dates noted above, must contact the SEPTA Key Customer Call Center at (855) 567-3782. The Call Center will provide information on how to receive a credit for these fare products.